PRIVACY POLICY

We collect personal information that you voluntarily provide to us when placing an order, registering an account, subscribing to our VIP club, or contacting customer support.

Personal Identifiable Information (PII) includes: Full name, delivery address, phone number, email address, and order customization preferences.

Automatic Data Collection: We automatically collect device information, IP address, browser type, cookies, and usage patterns to optimize table ordering speed and app performance.

Order Fulfillment & Delivery: To process, prepare, and deliver your food orders accurately and update you via SMS/Email notifications.

Account & Service Personalization: To maintain your profile, saved delivery addresses, favorite pizzas, and order history.

Promotional Communication: If opted in, to send exclusive VIP discounts, seasonal menu drops, and chef specials (you may opt out at any time).

Security & Fraud Prevention: To verify transactions, prevent unauthorized account access, and ensure table ordering safety.

We do NOT sell, rent, or trade your personal information to third-party advertisers under any circumstances.

Trusted Service Providers: We share necessary data only with essential technology partners strictly for operation:

• Payment Processors: Encrypted credit card payment gateways.

• Delivery Drivers & Logistics: Name, address, and phone number provided to delivery personnel solely to complete food drop-offs.

• Cloud Infrastructure: Secure cloud database hosting conforming to enterprise data standards.

We implement industry-standard SSL/TLS encryption for all data in transit and secure database encryption for stored records.

Payment credentials are handled exclusively by PCI-DSS compliant payment processors; we never store full credit card numbers on our local servers.

Account records are retained as long as your account remains active or as required by law for accounting and tax purposes.

Access & Portability: You have the right to request a copy of the personal data we store about you.

Correction & Erasure: You may request updates to incorrect details or ask us to permanently delete your account and personal history.

Opt-Out Choices: You can unsubscribe from promotional SMS/Emails with one click or update communication preferences in your user account settings.

We use essential cookies to remember your live shopping cart items, selected table, and active dietary filters.

Analytics cookies help us measure page loading performance and improve menu navigation. You may disable non-essential cookies via your web browser settings.

If you have any questions, concerns, or requests regarding this Privacy Policy or how your personal data is handled, please contact us:

Email: privacy@d-townpizzaco.com

Phone: +1 (800) 555-PIZZA

Address: D-Town Pizza Co. Attn: Data Protection Officer, 100 Artisan Way, Suite 400, Austin, TX 78701